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Access to portfolio data is tiered. Your account clears each gate in order, and portfolio-scoped information stays unavailable until all of them are cleared. This is enforced on the server, not just in the interface.

The gates

These docs sit outside those gates on purpose: they are public, and you can read them while verification is still in progress.

Identity verification statuses

Verification runs through our identity provider in an embedded flow. Your account carries one status at a time, and the platform shows you a matching message wherever portfolio data would otherwise appear. An interrupted verification resumes rather than starting over, provided you return in the same browser session. After a page reload, a new verification is created instead.

Why data is withheld rather than shown empty

When a gate is not yet cleared, the platform shows you the reason instead of an empty table. An empty position list and a withheld position list mean very different things, and for a regulated account the difference matters, so the interface never renders one as the other.